Casino Bonuses – No Deposit Casinos

Recently it has become popular amongst online casinos to offer their players a bonus upon cancellation of a request to withdraw their winnings, in order to provide encouragement for cancelling taking money out of the account. This new bonus has been the topic in quite a few discussions on casino bonuses.

In order to fully comprehend the nature of this new bonus, a short explanation on the subject may be in order. When members intend to take money, such as their winnings out of their accounts at the online casino they play in, a withdrawal request is made at the appropriate area of the casino site. It is normal for this type of request to take some time, ranging from merely hours to a couple of days to be processed before the request is final. During this time the requested funds are in a frozen state and cannot be used for betting or anything else. During the processing period a player can cancel the request at any time, which is often referred to as a reversal of the request. Once requested the funds are available to the player again to bet with.

Of course it is in the best interest of the casino in question for the player to cancel the withdrawal, so betting can continue and the casino profits, and since normally a withdrawal request once placed is not reversed, a new bonus that rewards cancellations was introduced to encourage reversing the withdrawal requests.

Cancelation bonuses are not granted for just any withdrawal request. Generally these bonuses become a factor when large amounts are involved. The idea behind this is best illustrated with an example:

A player wins a large amount of cash from his wagers and wants to have it in his possession. He places a withdrawal request, but is also still hyped up from winning and feels like he is on a lucky streak. The cancelation bonus plays on that feeling, tempting the player to cancel the request and wager some more. Usually the cancellation bonus entails a significant percentage of the withdrawal request to be reversed, often as high as 50% of the amount.

The casino sites offering this type of bonus all belong to an organization which is known as the Rushmore group, and the cancelation bonus is referred to as “winners bonus” with an average bonus of 40% of the amount requested to be withdrawn. Special conditions apply, like redeeming the bonus immediately after reversing the withdrawal and before any bets are placed, or other funds added to the account.

The bonus is considered to be a so called “play bonus”, meaning only the winnings from the bonus are cashable, not the bonus amount. In addition a player cannot request any other cash outs until the mentioned requirements have been met. The online casino sites offering the bonus require that the amount wagered must be twenty times that of the bonus plus the initial amount to be withdrawn. Also different games will add different amounts to these requirements, while other games will even void the winnings accumulated from the bonus.

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With countless financial transactions occurring at the online casino sites, it is not surprising to learn that between the parties doing the transactions, occasionally problems occur. The entity involved with resolving disputes between the players and online casinos is called the eCOGRA. According to this organization the bulk of the conflicts between players and casinos are about their bonuses.

There are several types of conflict that can occur that are related to the casino bonuses. The casino operator might deny the request based on requirements that have not been met, or pay out a smaller amount because of it, depending on the TOS of the online casino in question. Not only can the way the casino games add to reaching the requirements vary greatly but they can also differ per country. This often leads to a confusing situation in which it is easy to create a conflict. Often the wagering requirements and other terms for withdrawing a bonus are simply unclear.

Based on figures provided by the eCOGRA for 2009, 50 percent of all claims were settled in favor of the player. This in turn also means that 50 percent of the time the casino rightfully denies the bonuses in whole or in part. The main cause for this is the simple yet disturbing fact that people do not read. The player registers, and without even looking at the terms, clicks accept and starts playing. Therefore it cannot be stressed enough that players should read the TOS and ensure they understand what is required. Only when they are informed, and understand the requirements, can they make an educated decision whether to play at this particular online casino or not. Should the TOS be unclear, or a player has a question there is usually a support desk they can turn to with any question they may have. In the event a player finds themselves in conflict with the casino, the fairness of the TOS will not be subject to discussion. The player accepted them and is bound by them, so if the player indeed did not adhere to the terms and regulations set out by the casino in question it will be next to impossible to reach a conclusion in his or her favor.

On the other hand there still are 50 percent of all cases for 2009 that were ruled in favor of the player, which means a good percentage of the online casinos will attempt to get away under the obligation to pay out the bonuses in question. In order to obtain a quick resolution on the dispute the player must ensure he has all the required documentation, which means the times and dates of any transactions that took place must be documented and sent to the casino’s helpdesk. Should the casino in question not reply within a normal time frame the player needs to get a third party involved, which would be the eCOGRA in this case. The organization will then handle the complaint and will settle the dispute in a fair manner.

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